Politique d’expédition

 

Thanks for shopping with OHLPRO. To keep track of your order, contact service@ohlpro.com, so we will provide you the order’s tracking number.

 

Order Processing Time

  • It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.
  • Generally, orders are shipped within 1-2working days of order confirmation/payment. Orders made on the weekends might experience delay.
  • Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

 

Country/Region Estimated Delivery Time Shipping Cost Minimum for Free Shipping
Argentina 7-32 business days $10.27-14.79 /
Australia 11-33 business days $ 7.67-9.73 /
Austria 7-18 business days $ 9.73-13.84 /
Belgium 7-30 business days $ 6.90 $ 38
Brazil 4-27 business days $9.59-13.29 /
Canada 6-18 business days $17.52 $ 38
Chile 7-32 business days $7.95-11.78 /
Colombia 7-32 business days $8.36-11.78 /
Czech Republic (Czechia) 10-19 business days $ 7.4-10.27 /
Denmark 4-17 business days $ 8.77-12.19 /
Ecuador 7-32 business days $9.32-12.74 /
Finland 5-17 business days $ 12.74-18.63 /
France 7-30 business days $ 6.90 $ 38
French Guiana 7-32 business days $8.49-11.51 /
Germany 5-12 business days $9.94 $ 38
Greece 7-18 business days $ 13.29-20.68 /
Guyana 7-32 business days $14.25-20.82 /
Hong kong 7-32 business days $ 3.15-3.97 /
Hungary 4-16 business days $ 10.55-14.52 /
India 7-32 business days $ 6.99-9.29 /
Indonesia 7-32 business days $ 5.75-7.12 /
Ireland 4-17 business days $ 9.18-12.88 /
Italy 7-30 business days $ 6.90 $ 38
Japan 4-7 business days $ 4.11-4.79 /
Luxembourg 5-17 business days $ 12.47-18.36 /
Malasiya 4-27 business days $ 4.66-6.44 /
Mexico 4-27 business days $ 7.81-11.23 /
Netherlands 7-30 business days $ 6.90 $ 38
New Zealand 4-17 business days $ 8.08-11.64 /
Norway 4-17 business days $ 9.18-13.01 /
Peru 4-27 business days $8.77-12.05 /
Philippines 4-27 business days $ 5.07-6.30 /
Poland 7-30 business days $ 6.90 $ 38
Portugal 4-17 business days $ 8.22-11.64 /
Saudi Arabia 4-17 business days $ 14.79-16.71 /
Singapore 4-17 business days $ 4.38-5.75 /
Slovakia 10-14 business days $ 9.18-13.01 /
Slovenia 5-17 business days $ 13.01-20.27 /
South Africa 7-32 business days $ 7.95-10.55 /
South Korea 4-27 business days $ 3.70-4.38 /
Spain 7-30 business days $ 6.90 $ 38
Suriname 7-32 business days $10.82-15.34 /
Sweden 7-30 business days $13.27 $ 38
Switzerland 8-18 business days $ 9.73-14.52 /
Thailand 4-27 business days $ 3.42-4.52 /
UAE 4-17 business days $ 7.12-8.77 /
United Kingdom 5-18 business days $8.50 $ 38
United States 3-11 business days $ 6.29 $ 38
Uruguay 7-32 business days $12.88-18.49 /








 

Total Delivery Time = Processing Time + Shipping Time(depending on your location)

 

Tracking

  • You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
  • Tracking information may take 48 to 72 hours to update.
  • If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.

Delivery Time Exceeded

If your order is delayed, please contact us via email service@ohlpro.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.

Order Cancellations

  • We can cancel the order for you if you contact us in time after your purchase.If your payment finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money.
  • Orders can't be canceled once the parcel is shipped out. 

Phone: +852 94915802

Email: service@ohlpro.com

Address: RM03, 24/F, HO KING COMM CTR, 2-16 FAYUEN ST, MONGKOK HK